Accounting for Cleaning Businesses
A guide to accounting for cleaning businesses in the UK, covering business structure, expenses, VAT, managing staff payroll and keeping records.
Running a cleaning business in the UK – whether domestic, commercial or specialist – involves straightforward accounting once you set up the right systems. The challenge is that cleaning businesses often grow quickly from a one-person operation to employing a team, and the accounting needs change at each stage.
Choosing Your Business Structure
Most cleaning businesses start as a sole trader and consider incorporating as they grow:
| Structure | Best For |
|---|---|
| Sole trader | One-person operation or just starting out; simple record-keeping |
| Limited company | Businesses earning over £30,000 profit; credibility with commercial clients; limited liability |
| Partnership | Two or more people running the business together |
As a sole trader, your profits are subject to Income Tax and Class 2/4 National Insurance. As a limited company, profits are subject to Corporation Tax and you extract money through salary and dividends.
The crossover point where a limited company becomes more tax-efficient is typically around £30,000-£35,000 of profit, though this depends on your personal circumstances.
Allowable Expenses
Cleaning businesses can deduct a wide range of costs from taxable profits:
| Expense Category | Examples |
|---|---|
| Cleaning supplies | Detergents, cloths, sponges, bin bags, gloves |
| Equipment | Vacuum cleaners, steam cleaners, floor polishers, pressure washers |
| Vehicle costs | Fuel, insurance, servicing, mileage allowance |
| Staff costs | Wages, employer NIC, pension contributions, uniforms |
| Insurance | Public liability, employer’s liability, professional indemnity |
| Marketing | Website, business cards, flyers, online advertising |
| Telephone and communication | Mobile phone, broadband |
| Uniform and protective clothing | Branded uniforms, safety shoes, hi-vis jackets |
| Training | BICS training, COSHH courses, first aid |
| Accountancy fees | Bookkeeper, accountant, payroll provider |
Vehicle Expenses
Most cleaning businesses use vehicles to travel between jobs. You can claim either:
- Actual costs – fuel, insurance, road tax, servicing, depreciation (apportioned for business use)
- Mileage allowance – 45p per mile for the first 10,000 miles, 25p thereafter
Keep a mileage log for every journey, recording the date, start and end points, purpose and distance. If you use the mileage allowance method, you cannot claim any other vehicle costs.
Home Office
If you run the business from home, you can claim a proportion of household costs:
- Simplified method: £6 per week (£26 per month) flat rate, no records needed
- Actual costs method: calculate the proportion of rent/mortgage interest, utilities, council tax and insurance used for business
VAT for Cleaning Businesses
The VAT registration threshold is £90,000 of taxable turnover. Once your cleaning business reaches this level, you must register.
Domestic vs Commercial Cleaning
| Type of Cleaning | VAT Implications |
|---|---|
| Domestic cleaning | Standard-rated (20%); customers cannot reclaim VAT |
| Commercial cleaning | Standard-rated (20%); business customers typically reclaim VAT |
| End-of-tenancy cleaning | Standard-rated (20%) |
For domestic cleaning, VAT registration effectively raises your prices by 20% because residential customers cannot reclaim it. If most of your work is domestic and you are near the threshold, consider whether the additional revenue is worth the VAT cost.
For commercial cleaning, VAT registration is less of an issue because your business clients reclaim the VAT. It may even be an advantage, as some commercial clients prefer VAT-registered suppliers.
Flat Rate Scheme
Cleaning businesses can benefit from the Flat Rate Scheme if their costs are high enough. The flat rate for cleaning services is 12% of gross turnover (including VAT). If your input VAT on purchases would be less than the 8% difference (between the 20% you charge and the 12% you pay), the scheme saves money.
However, if you are a limited cost trader (goods cost less than 2% of turnover), the flat rate rises to 16.5%, which usually eliminates the benefit.
Managing Staff Payroll
As your cleaning business grows, you will likely take on employees. This triggers several obligations:
Employment vs Self-Employment
HMRC closely scrutinises the cleaning industry for incorrect self-employment classifications. A cleaner is likely an employee if:
- You decide which clients they clean for
- You set the hours and schedule
- You provide the equipment and supplies
- They cannot send a substitute
- You are responsible for putting right any unsatisfactory work
Misclassifying employees as self-employed can result in backdated PAYE, NIC, holiday pay and pension contributions.
Payroll Basics
Once you employ cleaners, you must:
- Register as an employer with HMRC
- Run payroll and deduct PAYE and NIC
- Report to HMRC in real time through RTI
- Provide payslips to employees
- Set up auto-enrolment pension for eligible staff
- Pay at least the National Minimum Wage or National Living Wage
| Age Group (from April 2024) | Hourly Rate |
|---|---|
| 21 and over (National Living Wage) | £11.44 |
| 18-20 | £8.60 |
| Under 18 | £6.40 |
| Apprentice | £6.40 |
Holiday Pay
All employees (including part-time and zero-hours workers) are entitled to 5.6 weeks of paid annual leave. For cleaners paid hourly, calculate holiday pay based on an average of the previous 52 weeks of pay (excluding weeks with no earnings).
Many cleaning businesses include holiday pay within the hourly rate (rolled-up holiday pay). While HMRC tolerates this in practice, the legal position is that holiday should be taken and paid separately.
Quoting and Pricing
Your pricing needs to cover:
| Cost Element | Consideration |
|---|---|
| Cleaner’s wage | Including employer NIC (13.8%) and pension (3%) |
| Travel time | Between jobs, not usually paid but still a cost |
| Supplies and equipment | Consumables used per job |
| Insurance | Spread across all jobs |
| Admin and accounting | Your time or outsourced costs |
| Profit margin | Typically 20-40% for commercial cleaning |
| VAT (if registered) | Add 20% to the price |
A common mistake is pricing based on the cleaner’s hourly wage without factoring in employer NIC, pension, holiday pay and travel between jobs.
Record-Keeping
Good records make accounting simple:
- Sales invoices for every job (commercial) or a record of income received (domestic)
- Purchase receipts for all supplies and equipment
- Mileage log for vehicle expenses
- Payroll records for each employee
- Bank statements reconciled monthly
- Client contracts specifying scope, frequency and price
Keep records for at least 6 years from the end of the tax year.
Insurance Requirements
| Insurance Type | Required? |
|---|---|
| Public liability | Not legally required but essential in practice |
| Employer’s liability | Legally required once you employ staff (minimum £5 million cover) |
| Professional indemnity | Recommended for specialist cleaning |
| Commercial vehicle insurance | Required if using a vehicle for business |
| Key holding insurance | Recommended if holding client keys |
All insurance premiums are allowable expenses for tax purposes.